Data deletion

If you chatted with or commented on a business that uses Bizfloo, you can have what you shared deleted.

How to ask

Either ask the business you contacted, or email meetflooai@gmail.com with the subject “Data deletion request”. Tell us the business you contacted, the channel (Instagram, Facebook or WhatsApp), and your username or phone number there, so we can find the right records.

What happens

An admin of that business's Bizfloo workspace, or we on request, delete your contact. This removes your messages, notes and lead details, cancels any pending messages and CRM updates, and keeps only an audit entry that does not contain the deleted content. We confirm by email, normally within 7 days and always within 30.

A deletion in one business's workspace never touches another business's records. Copies the business already sent to its own CRM are managed by that business.

Removing Bizfloo's access to your account

If you connected your own business account, you can remove Bizfloo at any time from Facebook Settings (Business integrations) or Instagram Settings (Apps and websites). We then stop receiving its messages, and you can ask us to delete the workspace data as above.

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